> For the complete documentation index, see [llms.txt](https://docs.getmesa.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.getmesa.com/connect/zendesk.md).

# Zendesk

Connect Zendesk to MESA by entering your Zendesk subdomain, then create and update support tickets from your Shopify workflows.

## Connection

When you're setting up your first workflow with Zendesk, you'll need to add your Zendesk subdomain into the text field. For example, if your Zendesk dashboard URL ([after you login](https://www.zendesk.com/login/)) is [https://subdomain-example.zendesk.com/](https://subdomain-example.zendesk.com/) your Zendesk subdomain would be: subdomain-example

<figure><img src="https://docs.getmesa.com/assets/image%20%28547%29.png" alt="Screenshot of the MESA Zendesk step connection setup where you enter your Zendesk subdomain. Spotlight the subdomain text field."><figcaption></figcaption></figure>

Once your subdomain is entered, click on Connect with Zendesk to finish the process. You may be asked to log-in into your Zendesk account.